Returns
Returns:
What is your returns policy?
We have a 30-Day Hassle Free Return Policy. If you are not satisfied with your purchase, items can be returned within 30 days of receipt of order; *exclusions may apply based on the items. Items must be in their original, unused condition, with no signs of damage or wear, and all labels still attached. Returns resulting from customer preference or change of mind are subject to a $9 return processing fee ($20 for customers outside the US). Returns related to damaged, mis-printed, or mis-delivered orders are at no cost.
* Personalized, collectible, print on demand, and final-sale items are non-refundable and cannot be returned or exchanged. Other non-returnable items will have a non-returnable designation on the product page.
Upon receiving your returned items, it generally takes up to 5 business days to process the return. However, during busy periods, processing may take longer, so please allow up to 14 business days.
How do I return the items?
To initiate a return, please simply click on this link and follow the instructions on the page. If you have any questions or need assistance, feel free to contact us.
No returns will be accepted for online orders at in-store locations. Please submit all online order returns using the process above.
For International returns, please contact customer support for assistance.
Please Note:
- Returned items must be in their original, unused condition with all tags attached.
- Personalized or customized items are non-returnable and non-refundable unless there is a defect in the material or workmanship.
- Items marked as Final Sale are non-returnable and non-refundable.
- Returns initiated for products that are not eligible for return will be held for a maximum of 30 days and the customer will be responsible for all costs associated with reshipment if requested.
- NO RETURNS / EXCHANGES AFTER 30 DAYS OF RECEIPT OF MERCHANDIS
I received damaged/faulty product.
If the merchandise you received is of unsatisfactory quality, damaged, or defective, please contact customer support to file a damage claim and request a prepaid return label. If you choose to use your own shipping method, the shipping cost will not be reimbursed.
For more additional details, please review the FAQS.
Cancellations (US only):
If you need to change or cancel your order, please email us through the Contact Us page on the website immediately. We process orders as quickly as possible to ensure timely delivery, so it may not be possible to change or cancel your order once it's confirmed. Please contact customer support promptly for assistance.
If your order has been processed, the customer support team will provide you with information about how to return the item.
Please Note:
- Pre-Orders: The delivery for preorder items depends on the production and shipping schedules. Cancellations may be possible if the order has not been processed yet, unless otherwise stated at the time of purchase.
- Refunds: If your cancellation is successful, a refund will be issued to the original method of payment. Once processed, you will receive a refund for the returned item, which may take up to 5 business days to reflect on your bank statement
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Print to Order: Please allow 3-8 days for production and shipping of print-to-order apparel. This includes time to process, customize and ship your order. All sales are final for print-to-order apparel items.